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Expectations

Philosophy
Successful, long-term recovery from addictive behaviors is enhanced by an understanding of the expectations that Headwaters’ patients, families and treatment professionals all share. When these expectations are stated with clarity directly from day one, all three groups are able to transition into a state of constructive collaboration.

When enhanced by direct communication among all parties, this cooperative environment provides the framework for Headwaters patients to succeed in their treatment goals and long-term recovery. This collaborative environment provides a space for the ongoing honest dialogue, critical evaluation and helpful feedback Headwaters patients need and deserve.

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From the very first contact, we are dedicated to making each patient feel safe and protected. Pre-entry is clinically driven, with screening done by doctors, mental health professionals and nursing staff. Specialized attention is given to the issues that particularly affect individuals of significant means and high-functioning professionals. Our goal is to gain trust.

While addiction and other psychological disorders affect every race, every culture, and every occupational and income group, each segment has its own collective set of problems and obstacles to recovery. There is a distinct advantage to working within a treatment peer group with a contextual, shared understanding of these problems. The concept of associating with others who can relate firsthand to a patient’s experience is at the core of practically every program of recovery, and it is the foundation for the Headwaters approach.

Patients coming to Headwaters will quickly discover that our medical care is directed by an experienced Chief Medical Officer who supervises a staff experienced in all aspects of addiction medicine, including the challenging treatment of physically compromised patients. As warranted, we provide physician-managed detoxification services with sophisticated 24-hour nursing care for patients suffering acute withdrawal from alcohol, opiates, benzodiazepines and other drugs of abuse.

It is our mission to protect the patient’s confidentiality, privacy and dignity. Concurrently, we work closely with those who have influence with the patient, such as family members, advisors, clinicians and other referents, to identify what has brought the patient to treatment and what will help keep him or her in recovery.

Screening, orientation and an in-depth assessment are conducted and explained in a manner in which the patient, family and other individuals involved all understand the rationale, purpose and procedures associated with treatment at Headwaters.

The program at Headwaters is clinically driven; length of stay can vary from 30 to 90 days. This is determined by feedback from the patient, referents, family members and the clinical team. We are, however, able to be flexible in accepting patients whose work and family responsibilities may preclude longer stays.

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Our program is based on the knowledge that a patient’s prospects for sustained recovery are improved significantly when the family is involved in treatment.

Within the Headwaters population, the definition of family is often broader. Individuals of means and high-functioning professionals and executives often have a large sphere of influence that can expand the definition of family to include lawyers, personal advisers, close friends, managers and others.

However the term “family” is defined for each individual, in many cases, addiction and related problems have damaged relationships with family members who have turned away because of the overwhelming frustration. We want to facilitate a return to a foundation of restored family trust.

For us, the patient and family are one. Both have suffered from the addiction. Both are equally vital in building a path to recovery that relies on trust and understanding, as well as a commitment to the work necessary to get there.

The family’s active participation on “the team” — from assessment to aftercare — is essential to long-term recovery. At Headwaters, all family clinical work is tailored to the needs of the patient and to the family’s personal needs. The therapeutic programs we make available to the patient will also be available to participating family members as indicated.

Our definition of holistic treatment includes an examination of the entire system in which addiction and other disorders have evolved and festered. Often, family members learn that their own behaviors, even if well-intentioned, have contributed to another’s addiction or dysfunction. We work to train family members to recognize and change unhealthy patterns, to set and keep boundaries, and to resolve conflicts and adopt other behaviors that contribute to recovery and to the overall health of the family and its complex relationships. Additionally, we help family members prepare for the changes in family dynamics when a loved one completes treatment at Headwaters and returns home.

We also understand how critical it is that family be kept informed throughout treatment. Subject to preserving the privacy and dignity of the patient, we make every effort to enable desired communication and keep family members actively engaged and informed throughout the recovery process.

Those referring an individual for treatment at Headwaters may be a family member, a treating psychiatrist, an employer, an interventionist, a medical doctor, a financial advisor, a manager or another set of individuals who cares deeply about the person in crisis. They can be confident that the history they provide about the patient will be incorporated into treatment. They can also be assured that the patient will receive the highest level of clinical care in a safe, private environment.

Individual psychotherapy, group therapy, and support services delivered by highly credentialed professionals are all appropriately integrated into a personalized treatment plan. While Headwaters takes a holistic approach to treatment, we also have an appreciation for appropriate and considered pharmacological intervention.

Our multidisciplinary team communicates regularly regarding the status and progress of each patient. It is part of our protocol to keep referents and other stakeholders in the patient’s recovery informed from the first contact to discharge.

The Headwaters environment is a boundaries model with compassion: a balance between individual needs and holding the individual accountable. We have extensive experience working with the range of issues particular to high-functioning professionals and individuals of means. We also understand and appreciate matters endemic to high-end circumstances, from complicated legal and financial matters to professional licensing and work-interface issues.

Our clinical approach is based on a balanced consideration of the biological and psychological circumstances of each patient including his or her social milieu. In summary, we see our role as a catalyst between releasing old addictive patterns and behaviors and the discovery of healthy, new behaviors that only a wholeness of spirit can provide.

Most Insurance Accepted

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Contact Information

Address: 933 45th Street,
West Palm Beach, FL 33407

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